Knowledgebase - Powered by Kayako Fusion Help Desk Software

Knowledgebase

Report Runner Viewer (44) Report Runner Batch (67) Report Runner Event Server (3) Report Runner Web Portal (4) Report Runner Automatic Report Viewer (1) Crystal Reports (10) Sales and Licensing (16) Resellers (2)

Live Chat Software by Kayako

Knowledgebase

Report Runner Viewer(44) Video - Modifying and Correcting Report Data Connections (Datasources) IRSETUP.EXE Access Violation During Install Installing Report Runner Batch and/or Report Runner Viewer Error: A Number, Currency Amount, Boolean, Date, Time, Date-Time, or String Is Expected Here How can I view Crystal Reports templates without Crystal Reports? My Crystal report will not run, what's the problem? Error: Datasource name not found and no default driver specified Can I pass Crystal Reports parameters via the command line? Why do I have to keep typing in my password in the Viewer? Can it save my password? Refresh Saved Data Limit Exporting or Export Options Can I print a Crystal Reports template via the command line without viewing it first? Can I run a report via the command line? How? How do I know what version I am on? Error: Invalid Export DLL or Export Format (Exporting to Excel XLS) - Crystal Reports 2008 There is a long delay in showing the Parameter Window when trying to view my reports. What could be the problem? I have an unwanted text characters being added to my report when exported to PDF. What is the problem? I don't have internet access and my report seems to take a long time to run. What could be the problem? Video - Installing Report Runner Batch and/or Report Runner Viewer Video - Installing (Silently) Report Runner Batch and/or Report Runner Viewer Installing/Reinstalling .Net 4 or the Crystal Reports Runtime Engine Manually Increase List of Values (LOV) on Dynamic Parameters in Crystal Reports Test OLE DB Connection External to Crystal Reports or Report Runner Volume Discounts on Licensing Will Report Runner Run On Windows X Operating System? Legacy Price Increase and Migration Policy - August 2012 How do I obtain the log file? Corrupted IDAutomation Barcodes in PDF Format My Images Are Low Resolution and/or Fuzzy When Exported to PDF Licensing Virtual Machines - Imaging and Restoring System Requirements for Report Runner Products How Do You Configure The Viewer With a Password and Secure/Lock It Down? How To Login To MAS90 With Company Name MySQL 5 Driver Will Not Work With Crystal Reports	Report Runner Batch(67) Video - Configuring Twitter Account Access and Creating a Job to Post Report Data Video - Scheduling a Batch Video - How to Combine PDFs in a Batch with External PDFs Video - Configuring Mail Settings and Running a Batch to Send a Mail Video - Modifying and Correcting Report Data Connection (Datasources) Error: Cannot find table 0 IRSETUP.EXE Access Violation During Install Video - Creating a Batch and Adding a Job Installing Report Runner Batch and/or Report Runner Viewer Error: A Number, Currency Amount, Boolean, Date, Time, Date-Time, or String Is Expected Here I want to schedule Crystal Reports templates to run at night. How do I do this? My Crystal report will not run, what's the problem? Error: Datasource name not found and no default driver specified I want to schedule my Crystal Reports templates to run automatically. How can I do this? How do I know what version I am on? Error: Report can not be found How do I remove, change, or reset the Administrator Password? How To Modify Batch XML Files Externally (So They Can Then Be Run On Demand) My scheduled Crystal reports won't run, what's the problem? How do I get my CSV export to be the same in Report Runner Batch as it is in Crystal Reports? Error: Invalid Export DLL or Export Format (Exporting to Excel XLS) - Crystal Reports 2008 What permissions are needed for the Report Runner Batch User when scheduling a task? I have an unwanted text characters being added to my report when exported to PDF. What is the problem? How do I set up my GMail SMTP Server? I'm having a challenge with bundling emails. I want to group like emails together. How can I fix this? Video - Installing Report Runner Batch and/or Report Runner Viewer Video - Installing (Silently) Report Runner Batch and/or Report Runner Viewer How do I set up a report to be sent via text message? How do I remove the message "Generated by Jeff-Net Report Runner Batch" from my footer section of the email? Installing/Reinstalling .Net 4 or the Crystal Reports Runtime Engine Manually Test OLE DB Connection External to Crystal Reports or Report Runner Volume Discounts on Licensing Will Report Runner Run On Windows X Operating System? Legacy Price Increase and Migration Policy - August 2012 How do I obtain the log file? Windows Task Scheduler Fails With Error Code 2147943785 Send Certificate Signed Secure Mail via S/MIME Corrupted IDAutomation Barcodes in PDF Format My Images Are Low Resolution and/or Fuzzy When Exported to PDF Video - Parameter Bursting, GH1 Bursting and Using "jn" Variables in Report Runner Batch I am a customer... can I get a temp license for testing or a license for a backup server? Licensing Virtual Machines - Imaging and Restoring System Requirements for Report Runner Products Naming Output Files, Date-Time Stamping, and Jeff-Net Variables How To Fix XLS (XLSN) Export Bug - XLS Exports Crash In Memory - Uninstalling A Crystal Reports Runtime Service Pack How To Login To MAS90 With Company Name MySQL 5 Driver Will Not Work With Crystal Reports Jobs/Reports Are Failing - My Parameters Are Not Being Used Date Expressions Are Not Displaying For My Date-Based Parameters Mail Issue - External Email Addresses Will Not Relay
Report Runner Event Server(3) Error: Report can not be found Installing Report Runner Event Server System Requirements for Report Runner Products	Report Runner Web Portal(4) I want to easily run Crystal Reports templates via our company intranet. How do I do this? I want to easily post Crystal Reports templates over the Internet. How do I do this? Installing and Configuring Report Runner Web Portal System Requirements for Report Runner Products
Report Runner Automatic Report Viewer(1) How To Use Our Automatic Report Viewer (for Crystal Reports)	Crystal Reports(10) Error: A Number, Currency Amount, Boolean, Date, Time, Date-Time, or String Is Expected Here How can I view Crystal Reports templates without Crystal Reports? My Crystal report will not run, what's the problem? Error: Datasource name not found and no default driver specified How do I connect Crystal Reports to QuickBooks? Error: Invalid Export DLL or Export Format (Exporting to Excel XLS) - Crystal Reports 2008 Increase List of Values (LOV) on Dynamic Parameters in Crystal Reports Test OLE DB Connection External to Crystal Reports or Report Runner Do You Offer Free Crystal Reports Support? MySQL 5 Driver Will Not Work With Crystal Reports
Sales and Licensing(16) My license has expired or is about to expire. How do I renew my license? I placed an order, but have not received my CD I need help ordering your product Order confirmation and licensing I need pricing or a formal quote I need an invoice for my order Do you accept Purchase Orders? I would like for you to re-charge my credit card I used last year Can you process my credit card over the phone? Can I pay with a check? Volume Discounts on Licensing Legacy Price Increase and Migration Policy - August 2012 Licensing - Are There Any Additional Costs? I am a customer... can I get a temp license for testing or a license for a backup server? Licensing Virtual Machines - Imaging and Restoring System Requirements for Report Runner Products	Resellers(2) Resellers 101 - 3 FAQs Every New Reseller Asks Registered Resellers - Can I Get A Quote For Product X?

Can I run a report via the command line? How?

QUESTION: How do you run reports via the command line with Report Runner Viewer? ANSWER: The basic keywords available via the command line are: * JNREPORT=PathAndReportFileName * JNID=DatabaseID * JNPASSWORD=DatabasePassword * JNRECORDSELE...

Legacy Price Increase and Migration Policy - August 2012

Effective August 1, 2012, we have increased pricing of legacy software (versions 8.5, 10, 11, and 2008). We are increasing prices to cover additional costs of licencing time and support. THERE ARE NO ADDITIONAL LICENSING COSTS TO MOVE TO THE NEW RELEAS...

My Crystal report will not run, what's the problem?

QUESTION: My Crystal report won't run. What's the problem? ANSWER: There are a few possible reasons: 1) Did you enter the ID/password for the report? 2) The report uses two or more DIFFERENT IDs/passwords, and you only entered one of them. In R...

Volume Discounts on Licensing

QUESTION: Is there a way to get volume discounts on licensing? ANSWER: For Report Runner Viewer, it's already built into the webstore. The more you buy, the less your licenses will cost. You might ask, well if I buy 15 now and 10 later, can I get th...

Most Popular
Most Popular

Recent Articles
Recent Articles

Help Desk Software by Kayako Fusion